Website T&Cs
  • The content of the pages within this website including, but not limited to any information, photographs, illustrations, graphics and logos are protected by copyright and are owned by Lux Pod Pty Ltd.
  • Duplication and unauthorised use of any of content from this website is prohibited, unless prior written permission has been received from Lux Pod Pty Limited. Any attempts to modify, remove, or damage any material or content within this website, including any attempt to hack into the website may result in legal action.
  • The content of the pages within this website is provided for your use and general information only. Lux Pod Pty Limited reserves the right to change any pages and information at any time without notice. Use of any information or materials contained within this website is done so at your own risk. It is not the responsibility of Lux Pod to ensure that any product details, images or information available within this website meet your specific requirements.
  • By using this website, you agree to and acknowledge that all contents of the website has been provided to assist you, and in no way, shape or form is it claimed that all information will remain 100% accurate and up to date at all times. You acknowledge that the information presented may not be accurate at the time of viewing, and that the website may include some imprecisions, and that all content within this website is subject to change at any given time without notice, to which Lux Pod clearly excludes any liability for any such inaccuracies or errors.
  • Should you wish to confirm details of any of the information contained within this website, we recommend contacting Lux Pod for clarification.
Application and Booking T&Cs

The following terms and conditions apply to your application for accommodation with Lux Pod. Please review these terms carefully and print or save a copy for your reference.

  • The application terms and conditions relate to all Lux Pod properties.
  • They apply to all individual applications made online through our website, via email, over the phone or any other method accepted and approved by Lux Pod.
  • All applications for accommodation will be reviewed by the Lux Pod team to ensure applicants meet our minimum requirements. Request for identification will be required prior to approval. Applicants must be considered in accordance with the Equal Opportunity Act 1995. There must be no discrimination based on age, sex, marital, parental or carer status, pregnancy, sexual orientation, disabilities, physical features, race, religious, political or industrial activities or beliefs or personal association with someone else who may be treated unfairly on the basis of any of the above.
  • Upon successful review, we will send you a Letter of Offer for accommodation. Your Letter of Offer will set out the next steps and any payments due that are required to accept your Offer and secure your accommodation with Lux Pod. The Letter of Offer is valid for 5 days. A non-refundable holding deposit, equivalent to 1 weeks’ rent, is required to secure the booking upon confirmation if you move in after 7 days of signing the Occupancy Agreement. This will become your first week’s rent upon check-in. If you move in within 7 days of signing the Occupancy Agreement, you are not required to pay a holding deposit.
  • All rooms and rates are for occupation up to two (2) persons only, unless specified otherwise.Although we try to ensure the room rates and other costs published on our website are accurate, changes may sometimes occur, and we will only be bound by the rates and costs set out in your Letter of Offer.
  • Applicants must be 18 years of age to reside at the premises.
  • If you are under 18 years of age when you apply but will meet the age requirement when you are scheduled to move in, you must have consent of a parent or legal guardian when making an application.
  • Whilst every endeavour is made to place you in the room nominated through the Lux Pod website, Lux Pod cannot guarantee you will be offered the room type requested.
  • If you wish to cancel your online booking, please let us know via written notice. Please note there may be a fee to cancel. Please refer to the cancellation and refund policy.
  • We may at our discretion cancel your application for accommodation should any of the following occur:
    a. the information you provide in the application process is false; or
    b. you fail to comply with your obligations in the Booking Terms & Conditions;
Cancellation and Refund Policy

Once an Occupancy Agreement (‘Agreement’) has been signed, the resident must comply with the T&Cs of that Agreement. The resident is required to pay the rent due for the term of the Agreement. If the resident wants to cancel their Agreement with Lux Pod, they are to do so, via written notice, within a 7-day cooling off period upon signing the Agreement.

    • This will incur a cancellation administration fee (1 weeks rent).
    • The resident will lose the holding deposit (1 weeks rent)
    • The resident will be refunded the security deposit (2 weeks rent).

If the resident wants to cancel their Agreement with Lux Pod following the 7-day cooling off period, they can find a replacement occupant to take over the balance of the Agreement. The resident is to comply with the terms of the Agreement until a successful transfer is secured.

  • This will incur a break fee (4 weeks rent)
  • The resident will be refunded the security deposit (2 weeks rent)

If unsuccessful, the resident is required to continue to comply with the terms of the Agreement for the duration of the Agreement.

Australian Visa

In the case where international occupants are unable to secure an Australian Visa, they can cancel their booking via written consent within 24 hours of receiving notice from the Department of Affairs.

This is to be communicated prior to the lease commencement date. Supporting documentation/evidence is required.

  • The resident will lose the holding deposit (1 weeks rent)
  • The resident will be refunded the security deposit (2 weeks rent)

Failure to provide supporting documentation will incur a cancellation administration fee (1 weeks rent)

If the resident cancels the Agreement after the contract date due to not receiving an Australian Visa, they are to notify Lux Pod via written consent within 24 hours of receiving notice from the Department of Affairs. Supporting documentation/evidence is required. Lux Pod will consider the cancellation request for the breaking of the Agreement and advise further action. Break fees and cancellation administration fees may apply.